The Power of Customer-Centric Service
 
With DFS, you get local attention – backed by the exclusive resources of GE – through regional sales offices. Your DFS representative knows the local business conditions and will work with you to better understand your competitive challenges. Your representative will also work closely with a team of credit and documentation specialists to guide you through the financing process -- from application to approval to closing. That’s support like you’d build it yourself, and it ensures quick approval and transaction processing.
 
Our high-tech service center features centralized account maintenance for maximum customer service. From initial invoicing to your last payment, we’re there to answer all of your questions and we can assist you with invoicing, tax inquiries and account balance updates. You can also access your account information online anytime in a secure environment.
 
But we don’t stop there. We work closely with our customers to measure our performance toward meeting and exceeding expectations. We want to continually improve every process that touches our customers through Six Sigma Quality, a disciplined methodology. We’ll take GE resources and tools – like Six Sigma -- to customers, working on what matters most to them and helping them become more productive and profitable.
 
With our customers to guide us, and the right tools in place, DFS strives to deliver quality products and services across all our business activities.